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MTN WebWiz
  • Website Design
  • Logo Design
  • Business Email
  • FAQs
  • Terms
  • Contact Us
  • My Account
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General

12
  • How do I renew my subscription?
  • Can I purchase any of these services from outside Ghana?
  • Do you accept payments via Visa/MasterCard?
  • Can I purchase more than one plan or service?
  • How do I reset my password?
  • How do I submit a ticket?
  • How do I cancel my subscription?
  • How can I manage all my services with MTN WebWiz?
  • Do you have a reseller or affiliate program available?
  • Do you accept part payments?
  • How can I contact you?
  • How do I pay for my order?
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Website

42
  • Online Store Documentation
  • How do I integrate payments into my online shop
  • What are the requirements to accept online payments?
  • I want a marketplace website like Jumia
  • I want a website for streaming movies
  • Do you only create online stores?
  • What happens if my website expires?
  • What designs are available for me to select from?
  • Can I have a .com.gh domain for my website?
  • My website went off and I would like to have it back on again
  • How many free domains can I have with my websites?
  • How can I tell where a visitor to my site is coming from?
  • Can my website be connected to my social media accounts?
  • What content do you need for my website?
  • How can I transfer my website away from you?
  • What type of platform do you use?
  • How secure is my website?
  • Will my website appear in Google?
  • I have already purchased my domain name
  • How do I transfer my domain to you?
  • How do I change my domains nameservers to point to you?
  • How do I update my domain’s A Record to point to you?
  • How can I search for a name for my website?
  • I have my own design in mind for the website
  • I want you to host my existing website for me
  • I only want you to design the website. I have my own hosting.
  • Can I have FTP or SSH access to my website?
  • Do your packages include cPanel or a Control Panel?
  • Do your plans include website updates and maintenance?
  • Do your plans include email?
  • Do your packages include web hosting?
  • Do your packages include web design?
  • Can I downgrade my website?
  • Can I upgrade my website?
  • How will I know when to renew my website?
  • Is the payment for the website one-time?
  • What is the Hard Stop period?
  • Can I edit my website myself?
  • How many updates can I request per year?
  • How many website revisions can I have?
  • How long does it take to complete the site?
  • What are the features of the various packages?
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Email

15
  • How do I import emails from my old email account?
  • How do I configure my email client or app?
  • How do I change my email password?
  • Can I upgrade to more storage if necessary?
  • Do your email accounts come with online or cloud storage?
  • What are the features of your business email?
  • How many email accounts can I have?
  • Why should I choose your email service over Google’s or Microsoft?
  • Can I use my business emails to send bulk email or newsletters?
  • Can I send unsolicited emails from my accounts?
  • Can I use my existing domain name with this service?
  • Do you have a dedicated app for email?
  • Can I access my emails on the go?
  • How does the unified inbox work?
  • Is my email data secure?
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Logo

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  • Can I have the source files for editing my logo?
  • Can I trademark my logo?
  • What sets your logo design service apart from others?
  • Can I receive additional branding assets, such as fonts and color palettes?
  • What’s the typical turnaround time for logo design?
  • Do you offer design variations for different uses?
  • What file formats will I receive for my logo?
  • How does the logo design process work?
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AI Builder

9
  • Getting Started With The AI Website Builder
  • Changing Your Website’s Title
  • Editing Pages
  • Editing Menus
  • Changing Your Password and Email Address
  • Launching Your Site
  • How do I submit a ticket?
  • How will I know when to renew my website?
  • Can I upgrade my website?
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  • General

General

  • How do I renew my subscription?
  • Can I purchase any of these services from outside Ghana?
  • Do you accept payments via Visa/MasterCard?
  • Can I purchase more than one plan or service?
  • How do I reset my password?
  • How do I submit a ticket?
  • How do I cancel my subscription?
  • How can I manage all my services with MTN WebWiz?
  • Do you have a reseller or affiliate program available?
  • Do you accept part payments?
  • How can I contact you?
  • How do I pay for my order?

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